Hp bios update locked

We have had a few computers on our domain slip through with a BIOS password set to the user account of the primary user usinbg the built in HP Protect Tools software. In several case the employee has left and we have no way of retrieving their password for the BIOS protection. Does anyone have a way for a domain admin or higher to remove this protection after the fact on these systems? Going forward we have removed the software from all of our images, but that doesn't help with the couple systems already locked.

I've made a script that should work I'll attach it. What it does is loops through every computer on your domain and then runs checks the services running against that username :. You'll need to change line 42 to match your criteria Oh - to run it, you need to open a command prompt and browse to the folder where the file is. Then run this command:. Got ya Not finding anywhere in the spiceworks tables where they are storing the WMI StartName attribute for services. I whipped this up real quick, you may be able to "robustify" it to fit your needs.

If I have time I'll try to do it myself. Echo objService. StartName next. The battery tricks didn't work last time I tried them.

hp bios update locked

I was hoping to avoid calling support, but some days I don't get what I want. Thanks, I am going to leave this open a day or two and see if anyone else has a new idea and then I will mark BA.

In one case no, in one case probably, and in the third it will cost me a few beers to get the info. I know this is now an old posting, but I am curious to know your resolution. I could not find the answer in the link provided. The views expressed in my contributions are my own and do not necessarily reflect the views and strategy of HP. I never really did get a resolution, we just repurposed these laptops to employees who didn't need to enable processor virtualization and those of us who needed that feature had to wait for other laptops without the lock to become available.

It's unfortunate you didn't find a proper resolution to this issue there is likely a way but probably requires you do it on each machine separately as it seems like a waste of machine to some extent not being able to use all the features because someone locked the BIOS.

I actually like some of the HP protect tools like the single fingerprint reader sign-on. The only resolution I was offered from HP was to send the laptops back for a motherboard replacement at my expense which I refused to do. My biggest problem with how this was implemented is that there was no way for an enterprise admin to override the settings.

My feeling is that on a business class system any security tools should never be able to lock out the IT admins. It should leave an audit trail and require proper validation, but it should never allow an end user to intentionally or accidentally lock out IT permanently. Wow their suggested resolution sucked big time. As far as your opinion on the security tools I agree a business class machine shouldn't lock out an admin, there is a good chance that these machines are being used in the enterprise environment.

Considering that they are marketed as business notebooks and come with a Pro operating system I assume them to be business systems, not consumer. Overall I like the HP machines, I just found the functionality of the protect tools and the support I received lacking. I felt that HP dropped the ball on creating a product that locked the system BIOS completely with no way to override and then expected the consumer to pay several hundred for a hardware replacement.Hi Hopefully one of these documents will cover and solve your problem Thank you so much for trying to help me out but i have tried many steps to get my wifes pc back up and running but i can't get f11 f2 f10 f8 f12 to work i wish she had never gone to the HP support Assistant she said it promoted her to update bios so not sure what hp did to her pc but even know the warranty is out they must fix it been married 20 years and i have bought nothing but HP pc good product but after hearing my wife bleep non stop about hp assistant i may never buy one again.

This describes troubleshooting steps for what to do when the computer boots to the black screen. Follow these steps to create a 3-in-1 USB Key. Make sure to note the location of where the file is diagnostic tool is saved. Thank you so much for the help but with the 3 in one key it loads up saying no bios image i think due to hp updating the bios so it worked just enough to tell me that now how do i get a bios image put back in to it.

Turn off the computer. Insert the USB disk that you formatted in Step 1. ESC and then F1 get's you here. Didn't find what you were looking for?

Reset HP Elitebook BIOS/Administrator Password

Ask the community or Ask the Virtual Agent. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. All forum topics Previous Topic Next Topic. Level 1. Message 1 of HP Recommended. Product: HP r Operating System: Microsoft Windows 10 bit. Reply I have the same question. Tags 2. Tags: HP r Level Message 2 of Reply 1 Kudo. Message 3 of Reply 0 Kudos.

Message 4 of Message 5 of Hi Sorry. Nothing helpful comes to mind. Screen shows nothing? Re-Post the problem and someone else may have a better insight. I have been told these are not really suitable, but desperate times Message 6 of Nowadays, HP Elitebook is popular because of its high quality as well as great performance.

It's the first choice for many buyers, especially office workers who pay a lot of attention on the datas protection. If your computer is HP Elitebook and have you forgotten HP Elitebook passwordbios or administrator account password? How to do if both of them lost?

It seems hard though there may be lots of ways that can solve it. But if we talk about it separately, such as in two parts, HP Elitebook password reset would be not so difficult. Generally, there are two ways to reset forgotten BIOS password. The other is to use a program to either locate or identify the password, and reveal it to you or erasing the password clearly. HP SpareKey is a utility that helps you, or the administrator of the computer, recover lost system passwordssuch as the power-on, drive lock, or BIOS passwords.

When setting up the SpareKey, you are prompted to provide answers for a sequence of three predetermined personal identification questions. If you do not answer the questions correctly in the three attempts, you will be locked out of your computer.

hp bios update locked

And then you must contact HP for assistance. It is intended solely to recover system-level passwords. So if you have problems about HP administrator password resetgo on to see Part 2. Surely, this method can reset HP administrator password, but HP laptop data would be lost after restoring HP laptop to factory settings. So it is not recommended unless you don't have another method.

hp bios update locked

Compared to method 1, this method is safer and more effective for HP Elitebook password reset. Inset the USB password reset disk to the locked computer firstly and then start or restart the locked computer.

Press the boot menu key F9 quickly When the vendor logo appears. Want to get more detailed introductions about reset Windows password with Windows Password Genius Advanced? Please see the user guide of Windows Password Genius Advanced.Your BIOSor B asic I nput O utput S ystem, is the firmware on your motherboard responsible for initializing your computer's hardware when it is first powered on.

It probes for video adapters, RAM, the whole works. We can overclock parts, create RAID arrays, add boot passwords and much more.

By default, most manufacturers don't allow you to have many settings, especially if you're a laptop user gaming laptop users excluded.

This can really be a bummer, especially when you're really close to running a game perfectly and your hardware can't handle it, overclocking can be that final boost that you need. Even if overclocking isn't your thing, you can downclock to save power. Having a great BIOS allows users to do great things, but as we've said, a lot of computers lack this. The Null Byte alternative is to hack it! Note that not all BIOS have hacked versions available.

To find our BIOS, take the name of it and use relevant queries. Want to start making money as a white hat hacker? Be Careful: If you overclock too much you can fry your computer, or cause a fire in it.

Just wanted to warn you. You could probably flash it from safe mode for a safe flash. Pretty much only a core system. Usually works great if having trouble with tricky drivers or a nasty NTD. Requirements Windows OS Know your BIOS name and version or computer model Warning You may brick your computer's motherboard if you flash incorrectly or an error occurs, rendering it unusable. Don't turn your computer off, or do anything else during a flash. Head to Bios Mods. If you can't find it here, do a simple Google search.

2 Ways to Reset/Remove HP BIOS Password

Search for your BIOS, computer model, or both. Having software running can cause a bad flash, which will brick your motherboard. Extract the utility archive. Load up the tool and pick your cracked BIOS version if necessary. Wait for the flash to complete. When you reboot, you should have a BIOS with a plethora of new options like the example below. Follow and Chat with Null Byte!

HP Notebook PCs - Recovering the BIOS (Basic Input Output System)

Subscribe Now.Yesterday when I was redy to shut down my laptop the system said it was going to update the BIOS and after that I could not log in with my password I had set up when I purchased the machine. I also had a pin setup but it asks me for Windows 10 password.

Doug. Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. I see from your post that you are having issues with the computer after the recent Bios update. Don't worry I'll be glad to help you. Many startup errors and other problems can be resolved by decreasing the amount of power stored in hardware components.

Decreasing stored power is sometimes referred to as a "Hard Reset". Use the following steps to perform a hard reset on a computer:. If Windows is not open and the computer has power, press and hold the power button on the computer until the computer shuts off.

With the power off, disconnect the power cord from the back of the computer. With the power off and the power cord disconnected, press the power button on the computer for 5 seconds.

Locked out HP bios,unknown password

The power light indicator on or near the power button might turn on briefly but then go out. Reconnect the power cord and turn on the power. Once done, restart the computer. Could you please respond to this post with the details and with the results of the troubleshooting as this will help me in further assisting you.

hp bios update locked

Eagerly waiting for your response! Good Luck. Singh, I really appreciate your response. After trying several options I determined the effort is not worth the work. As I see you have exhausted all possible troubleshooting steps and unfortunately nothing has helped in resolving the issue.

Have a great day ahead! Now wife cannot get into the laptop. Doesn't recognize PIN, face id or password. I have tried a lot of the suggestions across the web. I need help. HP has basically rendered my laptop useless and it is critical for my wife's work.We are experiencing longer than expected wait times to reach an agent. Instant Ink customers please visit instantink. Check our tips and fixes! Document ID: c Version: 1. Release date : Feb Last updated : Dec Sign out.

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HP Customer Support. Select your model. How does HP install software and gather data? Are you working from home?

Fixed an issue where the fan could cause an error message to be displayed. Fixed an issue where crisis recovery does not run properly from certain flash drives. Fixed an issue where the information of the secondary battery would not be correct when running HP System Diagnostics.

HP Inc. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.

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Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language.A great place where you can find solutions for your issues, with help from the community! If your current BIOS version is higher than the version you want to install, the update feature will be disabled automatically. You can update your BIOS with newer version only. Turn off the computer and wait five seconds.

Press F10 to Save and Exit. Follow the prompts to restart your computer. To perform a power reset on a laptop with a removable battery, use the following steps: Turn off the computer. Remove the computer from any port replicator or docking station. Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers. Unplug the AC adapter from the computer.

Remove the battery from the battery compartment. With the battery and power cord unplugged, press and hold the Power button for about 15 seconds to drain any residual electrical charge from the capacitors. Insert the battery and plug the AC adapter back into the laptop, but do not connect any of the peripheral devices.

Press the Power button to turn on the computer. If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key. After Windows opens, reconnect each peripheral device that was disconnected, one device at a time, until all devices are reconnected.

Your laptop has been reset. Turn off the notebook.

How To- Enable or Disable BIOS/Power On Password on Windows 10

Plug the notebook into a power source using the power adapter. With the notebook off, press and hold the Windows logo key and the B key at the same time. This might take several minutes, and you might hear additional beeping sounds. If the issue persists after repeating the steps, skip to the next step to Download a replacement BIOS file.

If the Power light turns off, the notebook has turned off because the Power button was held too long. Repeat the previous steps, making sure to hold the Power button for 2 to 3 seconds only. Click Continue Startup to prompt the notebook to restart immediately, or allow the notebook to restart automatically when the timer reaches zero.

After the notebook restarts, press Enter to continue. After Windows starts, if a message displays stating that the notebook was improperly shut down or that a boot problem was detected, follow the on-screen instructions.

Have a pleasant day ahead! Didn't find what you were looking for? Ask the community or Ask the Virtual Agent. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. It has been a while since anyone has replied.


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